Who said Language is a barrier, but instead it is a medium to communicate effectively. With the increase in customer base, providing effective customer support and technical service is also critical for growth consistency of a company. As the company grows, customer diversity too multiplied .Companies who are looking to expand globally require multilingual service center support. OutsourceACE is a professional contact center offering a wide range of multilingual services.
OutsourceACE is located in Bangalore, the silicon valley of India. We offer Multilingual Language Services such as German, French, Spanish, Russian, Arabic, Turkish, Persian & several other languages. Our advantage is the availability of highly qualified and trained staff to cater to your continual multilingual requirements and to provide excellent customer service and technical support. Since Bangalore is the IT capital, Call center and expat hub, we operate in an auto-pilot mode where the availability of resources is in abundance.
Benefits and advantages of outsourcing:
- Support department: In-house HR are not trained to source the right profile to satisfy candidature requirement of a call center process. OutsourceACE core focus is to acquire suitable professionals required for your call center project.
- Company cost: Bangalore being a Call center hub, we boast of highly-trained staff at an affordable cost in comparison with in-house .This can be a huge advantage in terms of eliminating company attrition rate.
- Technology availability: Outsourcing your call center project to a professional outsourcing company like OutsourceACE can eliminate the developing of tools and software’s needed for your project. Instead, we already have tailor made high-end technology to support your project so that your company’s core focus is business.
- Multilingual project: Emerging organizations with diverse customers can leave their non-core service tasks for us to serve your multilingual customer.
OutsourceACE offers a range of services such as Customer Support Technical Support, lead generation, Sales, Translation, Transcription and much more. We are privileged to get the opportunity to serve leading multinational fortune500 and SME/SMB companies spreads across the globe.
OutsourceACE is a leading outsourcing solution with top class infrastructure and high-end technology . We offer SLA of 99.9% guaranteed .The majority of our clients are multinational companies from the US, UK, Canada and Australia. We strive for quality service and expanding our horizon into other regions globally.
OutsourceACE is truly a global contact center assisting client & customers worldwide. Go ahead and take a look at our services page to find out the repertoire of services we offer.