Handling high volume of customer care services is always a challenge for in-house support department for businesses of all sizes. Meticulous and dedicated customer support is critical for consistent growth of your company. Professional Inbound services not only brings loyal customer but help you stay aloft in comparison to your competitors. With the availability of cost effective outsourcing solutions , Inbound services has reached a new level where the customer gets utmost professional services and at the same time reduce resources internally so that the dependency on departments like HR & Admin for Hiring Payroll, Compliance is all reduced & you can concentrate on core areas of business. We handle all the non core areas which still need professional assistance.
OutsourceACE is an experienced global leader providing Inbound Call center services. We are associated with FORTUNE 500, medium and small organizations around the world. Our services are of high quality, in depth knowledge of the international market and flexible as per your requirement.
Quality and Experienced: OutsourceACE has a decade of experience handling Inbound customer service. Whether your company need Customer service call center, Technical Support or Help desk we have dedicated experienced professionals to meet your company requirements.
Professional Call center agent: Due to our location at the IT hub Bangalore, we were able to recruit the cream of the crop tech enthusiast who undergoes rigorous process training from time to time. Top quality outsourcing at a low cost.
24/7 Support: OutsourceACE believes in conducting a professional business transaction by being transparent and up-to-date. We provide 24/7 support for your project, including weekends and holidays.
State-of-the-art Technology: Fine infrastructure with cutting edge technology, we have sophisticated voice communication and data transmission for your project. We can collaborate and customize the latest tools to keep your project aloft your competitors. We provide a mandatory CRM tool as well for every project onboard.
Advantages of Outsourcing:
- Cut cost, low attrition and access to professionals and skilled call center agents at a low cost.
- Advanced international market researched by experienced professionals like OutsourceACE on the call industry field.
- Quick turnaround time with SLA 99.9% guaranteed.
- Exceeding customer’s expectations, thus enhanced customer’s satisfaction.